Shipping Policy

FREE TRACKED DELIVERY WORLDWIDE

Free tracked registered shipping worldwide. We dispatch orders, to all destinations, within 1-2 business days of payment being received.  Delivery is approximately 6-10 business days to most destinations although the Coronavirus has slowed all postal systems worldwide. Your Tracking Number will enable you to track and monitor the journey of your package online.  If you are not around to take delivery of your parcel, a Notice Card will be left at your address, or in your mailbox, with easy instructions on how to reschedule another delivery or collect from your local Post Office.  Please note that during times of high demand we may ship your item from outside the US.

OCTOBER UPDATE: A WORD ABOUT CORONAVIRUS

We have been following the recommendations outlined by the government and World Health Organisation, keeping strict hygiene measures and monitoring updates on the Coronavirus (COVID-19) daily.  This website is operating normally and we are processing purchases and taking custom orders as usual.  We remain open for business worldwide.  The Post Office remains open and running as a vital part of the global community and we are shipping as usual.  Please be aware that Post Office services are slower than usual which is as expected, due to reduced work-forces and the additional safety measures the Post Office is taking.  We will ensure your jewelry is made with the same utmost love and care as always and that your parcel arrives safely and securely and as fast as possible.  Stay safe everyone.

EXTRA FAST TRACKED DELIVERY

If you need it extra fast, contact us for EMS Express rates to your destination. EMS offers a 2-3 business day service to main destinations worldwide although EMS is likely to be affected with some delays due to the Coronavirus at this time.

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RETURNS & REFUNDS

Your item will arrive in pristine condition and well packaged. However we are always happy to accept a return of goods providing the item is returned to us unused, in the original packaging, within 30 days from date of delivery. If you wish to return your item, please notify us by email or by phone and we will be happy to assist you. Please note that earrings for pierced ears though cannot be returned due to Health & Hygiene Standards. Items returned to us for refund or replacement must be returned to us in perfect unused condition in the original packaging.

PAYMENT/SECURE SERVER

We accept payments by credit card and debit card. All credit and debit card payments are processed through PayPal. Please note you do not need your own PayPal account in order to make a payment by card.  All payments are in US dollars only.

ALL RIGHTS RESERVED     | © 2019 I LOVE VINTAGE